Privacy policy

As of January 2024 -

Escobar Engineering, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with us— whether through our website, services, email, phone, or SMS communications.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, project address.

  • Communication Preferences: Your opt-in status for SMS or email communications.

  • Other Information: Any details you choose to share with us through contact forms, phone calls, emails, or third-party systems.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our engineering services

  • Communicate updates, changes, and confirmations related to our services

  • Offer customer support and respond to inquiries

  • Improve our services through feedback and analytics

  • Send SMS or email updates (only with your consent)

  • Detect and prevent technical issues or misuse

3. SMS Communication Policy

If you opt into SMS updates:

  • Data Collected: Name, mobile phone number, and any information submitted through contact forms, phone calls, emails, or third-party systems.

  • Usage: Used solely to send project-related updates, reminders, or support messages.

  • Message Frequency: Messages are not reoccurring; frequency varies.

  • Fees: Message and data rates may apply depending on your mobile plan.

  • Opt-Out: You may unsubscribe at any time by replying “STOP” or contacting us directly. You will receive a final confirmation message, and your number will be removed within 24 hours.

  • Help: Text “HELP” for assistance. You’ll receive our contact phone number, email, and website.

Note: We do not sell, rent, or share mobile numbers, contact form data, or opt-in information with any third parties for marketing or promotional purposes.

4. Data Security

We take commercially reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above, or until you request deletion. SMS opt-in information is retained only while you are subscribed.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Object to or restrict certain types of processing

  • Request a copy of the data we hold about you (data portability)

To exercise these rights, contact us at escobarengineeringllc@gmail.com or 813-364-2036.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

SMS Consent & Opt-In Disclosure

By filling out and submitting a contact form or inquiry on our website, you agree to receive text messages from Escobar Engineering, LLC at the phone number you provided. These messages may include appointment reminders, project updates, or inquiries related to your project.

Message frequency may vary. Message and data rates may apply depending on your mobile plan.

You may opt out at any time by replying STOP or UNSUBSCRIBE to any message. To receive assistance, reply HELP or contact us directly.

Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

Escobar Engineering, LLC
(P) 813-364-2036
(E) escobarengineeringllc@gmail.com